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Terms of Service

Last updated: 19 March 2026

These terms of service (“Terms”) govern your use of the website, API, and services provided by ToggleKit Ltd (trading as “The Pixel House”, “we”, “us”, or “our”) at thepixelhouse.co.uk (the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

ToggleKit Ltd is a company registered in England and Wales. These Terms are governed by the laws of England and Wales.

1. Definitions

  • “Account” means your registered account on the Service.
  • “API” means the application programming interface provided by the Service.
  • “Content” means screenshots, visual diffs, baselines, and other data generated through your use of the Service.
  • “Plan” means the subscription tier you have selected (Free, Solo, Team, or Agency).
  • “User” or “you” means any individual or entity that accesses or uses the Service.

2. Account registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials, including API keys. You must notify us immediately if you become aware of any unauthorised use of your account.

You must be at least 16 years of age to create an account. By creating an account, you represent that you meet this requirement.

3. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service to capture screenshots of websites or content you do not have permission to access or monitor
  • Attempt to circumvent rate limits, usage quotas, or other technical restrictions
  • Use the Service to distribute malware, conduct phishing, or engage in any fraudulent activity
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell or redistribute the Service without our prior written consent
  • Use the Service in any way that could damage, disable, or impair its operation
  • Submit URLs that direct the Service to illegal content or content that violates the rights of others
  • Use automated means to create multiple free accounts to circumvent plan limits

We reserve the right to suspend or terminate your account if we reasonably believe you are in breach of these acceptable use terms.

4. Service plans and billing

The Service is available under different subscription plans, each with defined usage limits. Details of current plans and pricing are available on our pricing page.

  • Free plan: subject to usage limits as described. We may modify free plan limits at any time with reasonable notice.
  • Paid plans: billed monthly in advance via Stripe. Prices are stated in British pounds (GBP) and are exclusive of VAT where applicable.
  • Upgrades and downgrades: you may change your plan at any time. Upgrades take effect immediately with a prorated charge. Downgrades take effect at the start of the next billing cycle.
  • Cancellation: you may cancel your subscription at any time. Access to paid features continues until the end of the current billing period. We do not provide partial refunds for unused time.

We reserve the right to change our pricing with at least 30 days’ notice. Existing subscribers will be notified by email before any price change takes effect.

5. Intellectual property

The Service, including its software, design, documentation, and branding, is owned by ToggleKit Ltd and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service in accordance with these Terms.

You retain ownership of any content you submit to the Service (such as URLs and project configurations). You grant us a limited licence to process this content solely to provide the Service to you. Screenshots captured by the Service are generated from publicly accessible web pages or pages you have authorised us to access.

6. Data protection

We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR, the Data Protection Act 2018, and the EU GDPR where applicable. For information about how we handle data as a processor on your behalf, please see our GDPR and Data Processing page.

7. Service availability and support

We aim to maintain high availability of the Service but do not guarantee uninterrupted access. The Service is provided on an “as is” and “as available” basis. We may perform scheduled maintenance with reasonable notice where possible.

Support is provided via email. Paid plans receive prioritised support. We will use reasonable efforts to respond to support requests within 2 business days.

8. API usage

Access to the API is subject to rate limits and usage quotas as defined by your Plan. API keys are confidential and must not be shared publicly or embedded in client-side code. We reserve the right to revoke API keys that are compromised or used in breach of these Terms.

We may update the API from time to time. We will use reasonable efforts to maintain backward compatibility within a major API version and will provide notice before deprecating any API version.

9. Limitation of liability

To the maximum extent permitted by law, ToggleKit Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you have paid to us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold harmless ToggleKit Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any applicable law or the rights of any third party.

11. Termination

We may suspend or terminate your access to the Service at any time for breach of these Terms, with or without notice depending on the severity of the breach. You may terminate your account at any time by contacting us or using the account settings in the dashboard.

Upon termination, your right to use the Service ceases immediately. We will retain your data for a limited period as described in our Privacy Policy to allow for account recovery or to comply with legal obligations.

12. Modifications to the Service and Terms

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes where possible.

We may update these Terms from time to time. Material changes will be notified by email or by posting a notice on our website at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in this clause affects your statutory rights as a consumer under applicable law.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire agreement

These Terms, together with our Privacy Policy and any plan-specific terms, constitute the entire agreement between you and ToggleKit Ltd regarding the Service. They supersede any prior agreements or understandings, whether written or oral.

16. Contact us

If you have any questions about these Terms, please contact us:

  • Email: privacy@thepixelhouse.co.uk
  • Company: ToggleKit Ltd, trading as The Pixel House